Refund Policy

At K E I N A, we are committed to providing thoughtfully designed digital products created with care and attention to detail.

Due to the digital nature of our products, all sales are final. Once a product has been delivered, we are unable to offer refunds, returns, or exchanges.

We encourage customers to carefully review product descriptions before completing a purchase.

If you experience any issues accessing your files or have questions regarding your order, our customer support team is available to assist you and ensure your experience with us remains seamless and professional.