Shipping policy
Last Updated: June 13, 2026
KEINA Publishing, operated by Keina Corp ("KEINA Publishing," "Company," "we," "our," or "us"), sells digital products only.
DIGITAL DELIVERY
All products available through the Website are delivered electronically and no physical items are shipped.
Upon successful completion of your purchase, you will receive access to your digital product through the download method provided at checkout. In some cases, download links and purchase confirmations may also be delivered via email.
DELIVERY TIMES
Digital products are typically available immediately after payment has been successfully processed.
However, delivery times may vary due to payment verification procedures, internet connectivity issues, technical difficulties, system maintenance, or circumstances beyond our reasonable control.
CUSTOMER RESPONSIBILITY
Customers are responsible for providing accurate contact information at checkout and ensuring they have access to the email address associated with their purchase.
Customers are also responsible for maintaining compatible software, hardware, and internet access necessary to download and use purchased digital products.
DELIVERY ISSUES
If you do not receive access to your purchased digital product, experience a broken download link, receive an incorrect file, or encounter another delivery-related issue, please contact us and we will make commercially reasonable efforts to resolve the issue.
Contact:
Email: contact@keinapublishing.com
NO PHYSICAL SHIPPING
KEINA Publishing does not sell or ship physical products.
Shipping fees, customs duties, import taxes, and physical delivery timelines do not apply to purchases made through the Website.
CHANGES TO THIS POLICY
KEINA Publishing reserves the right to modify, revise, or update this Shipping Policy at any time.
Any changes become effective upon publication on the Website. Continued use of the Website following publication of any revisions constitutes acceptance of such changes.
CONTACT INFORMATION
KEINA Publishing
Operated by Keina Corp
Email: contact@keinapublishing.com
Website: keinapublishing.com